terms and conditions
priceless beauty Terms and Conditions
Last Updated: January 1, 2025
Welcome to Priceless Beauty! By accessing or using our website (Priceless-Beauty.com) and our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Appointments and Bookings
Appointment Requirement: All services at Priceless Beauty are strictly by appointment only. For services outside regular booking hours, weddings, or group bookings, please email info@priceless-beauty.com or contact us at 647-455-1400. We will accommodate your request based on availability.
Studio Hours: General availability can be viewed via our online booking system. For group bookings or large events, please place a custom beauty request or contact us through our website, email, or telephone.
Booking Process:
A 50% non-refundable deposit is required to reserve your services. This amount will be applied towards your booking, with the remaining balance due on the day of your services.
If you book your appointment via our online system, you will automatically receive a confirmation email. If you do not receive a confirmation, please double-check your text messages or email to ensure your booking was successful.
For bookings made through our request portal, our beauty coordinator will contact you within 24-48 business hours with the next steps to confirm your booking. Once confirmed, you will receive an email confirmation and a Google calendar invite. It is your responsibility to accept the invite or manually add the appointment to your calendar.
2. Appointment Modifications
All appointment modifications are based strictly on the artist's role and availability. We cannot guarantee any last-minute appointment changes.
3. Bridal & Custom Group Bookings
For large-scale bookings and weddings, we have a specialized booking process, payment schedule, and cancellation policy, which will be provided at the time of your inquiry.
4. Punctuality and Late Policy
Grace Period: We provide a 15-minute grace period for late arrivals. If you arrive within this time frame, we will still provide the service.
Impact on Service Duration: Arriving late may result in a reduced service duration. For example, if you are 10 minutes late for a 60-minute appointment, your service will be adjusted to 50 minutes to accommodate subsequent appointments.
Missed Appointments: If you are more than 15 minutes late, it will be considered a missed appointment. As appointment times are designed to complete the full look and we often have clients booked back-to-back, certain add-ons may not be completed.
5. Cancellation and Rescheduling Policy
Deposit: A 50% non-refundable deposit is required to confirm your booking and reserve the time slot/artist for your service.
Rescheduling: If you need to reschedule, please do so at least 24 hours before your appointment. You can reschedule up to 182 days in advance. Rescheduling beyond this timeframe will be considered a new appointment requiring another deposit.
Cancellations: For cancellations made less than 24 hours before your appointment, you will forfeit your deposit. If you have paid in full, 50% will be held on your account for up to one year from the original service date and can be applied to the same type of booking/service.
6. Spray Tanning Specifics
Missed Appointments: For all missed spray tanning appointments, you will incur a fee of 50% of the regular service price.
7. Staff Substitutions
We reserve the right to substitute team members if necessary to maintain the quality of service. We will promptly notify you of any team member substitutions.
8. SMS Communication
By providing your phone number, you consent to receive SMS messages related to bookings, appointment reminders, customer support, and promotions. Standard messaging rates may apply. Clients can opt out at any time by replying "STOP" to our messages. You may receive messages weekly or as needed based on your interactions with our services. For assistance via SMS, text "HELP" to our messaging service.
9. Intellectual Property
All content on Priceless-Beauty.com, including text, images, and branding, is the property of Priceless Beauty and may not be used without permission.
10. Limitation of Liability
Priceless Beauty is not responsible for any adverse reactions to beauty products or services.
We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
11. Changes to Terms and Conditions
We reserve the right to update these terms at any time. Changes will be posted on this page, and continued use of our services implies acceptance of the updated terms.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us at: info@priceless-beauty.com
Privacy Policy: For details on how we collect and use your personal information, please review our Privacy Policy at http://priceless-beauty.com/privacy-policy
Thank you for choosing Priceless Beauty! 💕